Privacy Policy

At FUTGEST, accessible from FUTGEST.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by FUTGEST and how we utilize it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via email at info@futgest.com.

This Privacy Policy applies solely to our online activities and is valid for visitors to our website regarding the information they share and/or collect on FUTGEST.com. This policy does not apply to any information collected offline or via channels other than this website.

1. Consent

By using our website and submitting information through our forms, you hereby consent to our Privacy Policy and agree to its terms. Regarding data collected automatically via tracking technologies, your consent will be requested through our cookie management banner in compliance with applicable regional privacy frameworks.

2. Information We Collect and How You Provide It

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we request it.

• Information provided by filling out forms: This includes information provided at the time of registering, subscribing to newsletters, or requesting further services.

• Support and direct contact information: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect in various ways to support our operations, including to:

• Provide, operate, and maintain our website;

• Improve, personalize, and expand our platform’s user experience;

• Understand and analyze how visitors interact with our website;

• Develop new products, services, features, and functionality;

• Communicate with you directly or through our service partners for customer support, to provide website updates, and for legitimate marketing or promotional purposes;

• Send necessary transactional and operational emails;

• Detect, investigate, and prevent fraudulent or unauthorized activities.

4. Log Files

FUTGEST follows a standard procedure of utilizing log files. These files log visitors when they access websites. All hosting companies perform this as part of their infrastructure analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and potentially the number of clicks. These metrics are not linked to any information that is personally identifiable. The purpose of this data is to analyze trends, administer the site, track users’ movements across the website, and gather broad demographic data.

5. Cookies and Web Beacons

Our website utilizes cookies to ensure proper technical function and to optimize performance based on your preferences.

• Necessary / Essential Cookies: These cookies are strictly required to enable basic security, network management, and accessibility features. They do not store any personally identifiable data and do not require prior consent.

• Analytical / Preference Cookies: These cookies are deployed only with your prior explicit consent. They store user preference information and analyze website traffic to optimize layout and technical performance based on your device or browser type.

You can manage your choices at any time. Clicking “Accept” on our banner authorizes these optional cookies; clicking “Reject” or closing the banner ensures that no optional tracking cookies are installed.

6. Third-Party Privacy Policies

FUTGEST’s Privacy Policy does not apply to other external advertisers or websites. Therefore, we advise you to consult the respective Privacy Policies of these third-party services or external links for more detailed information regarding their data handling operations and opt-out instructions.

7. California Consumer Privacy Act (CCPA/CPRA) Rights

Under the CCPA/CPRA, California consumers are entitled to specific rights regarding their personal data. You have the right to:

• The Right to Know: Request that a business disclose the categories and specific pieces of personal data collected about you.

• The Right to Delete: Request the deletion of any personal data collected about you, subject to certain legal exceptions.

• The Right to Opt-Out: Request that a business that sells or shares your personal data ceases to do so. FUTGEST does not sell or share personal data to third parties for monetary or commercial gain.

If you submit a request, we have one month to respond. Please contact us at info@futgest.com to exercise any of these rights.

8. General Data Protection Regulation (GDPR) Rights

We want to ensure you are fully aware of your European data protection rights. Every user is entitled to the following:

• The Right to Access: You have the right to request copies of your personal data. This service is provided free of charge, except in cases of administrative or manifestly excessive requests.

• The Right to Rectification: You have the right to request the correction or completion of any data you believe is inaccurate or incomplete.

• The Right to Erasure: You have the right to request the deletion of your personal data under certain lawful conditions.

• The Right to Restrict or Object to Processing: You have the right to request restrictions on how we process your data, or object to specific processing operations under certain conditions.

• The Right to Data Portability: You have the right to request the transfer of the data we have collected to another organization, or directly to you, under certain conditions.

If you submit a request, we have one month to respond. Please contact us at info@futgest.com to exercise any of these rights.

9. Children’s Information Protection

Protecting children online is an absolute priority. We strongly encourage parents and guardians to monitor and guide their online activities.

FUTGEST does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or under the age of 16 within jurisdictions governed by the GDPR without parental consent). If you believe your child has provided this type of information on our website, please contact us immediately, and we will take prompt action to remove such data from our records.

Política de Privacidade — Formulário de Contacto

A proteção dos seus dados pessoais é uma prioridade para a FUTGEST. Esta política explica detalhadamente como recolhemos, utilizamos e protegemos as informações fornecidas através do nosso formulário de contacto, em total conformidade com o Regulamento Geral sobre a Proteção de Dados (RGPD).

1. Responsável pelo Tratamento de Dados

O responsável pelo tratamento dos dados pessoais recolhidos através deste website é:

• Nome / Denominação: FUTGEST S.A.

• Morada: Parque Das Nações Alameda Dos Oceanos R. Do Mar Vermelho, Lisboa, Portugal 1990-152

• E-mail de Contacto: info@futgest.com

2. Dados Recolhidos e Finalidade

Recolhemos apenas os dados estritamente necessários para gerir e responder aos seus pedidos de informação:

• Dados recolhidos: Nome, endereço de e-mail e [outros campos que tenha no formulário de contacto, p. ex.: número de telefone].

• Finalidade: Responder a questões, prestar esclarecimentos, gerir pedidos de informação ou dar seguimento a outras solicitações enviadas através do formulário.

3. Base Legal para o Tratamento

O tratamento dos seus dados pessoais baseia-se no seu consentimento livre, específico, inequívoco e informado, o qual é concedido de forma ativa pelo utilizador ao submeter o formulário de contacto.

4. Período de Conservação dos Dados

Os dados serão conservados exclusivamente durante o período estritamente necessário para dar resposta e acompanhamento ao seu contacto. Caso a interação não resulte numa relação comercial ou contratual, os seus dados serão permanentemente eliminados no prazo máximo de 7 (sete) dias.

5. Partilha e Transferência de Dados

Os seus dados pessoais não serão vendidos, alugados, comercializados ou partilhados com terceiros para quaisquer fins de marketing ou comerciais. Todo o tratamento é efetuado com garantias de segurança e confidencialidade, respeitando o Regulamento (UE) 2016/679 (RGPD).

6. Direitos do Utilizador

Nos termos da legislação de proteção de dados em vigor, o utilizador goza dos seguintes direitos:

• Direito de Acesso: Consultar os dados pessoais que detemos sobre si;

• Direito de Retificação ou Eliminação: Solicitar a correção de dados incorretos ou a eliminação definitiva dos mesmos;

• Direito de Oposição e Limitação: Obstar ao tratamento ou requerer a limitação do uso dos dados em cenários específicos;

• Direito de Retirar o Consentimento: Revogar a autorização de tratamento a qualquer momento, sem comprometer a licitude do tratamento efetuado até essa data;

• Direito de Reclamação: Apresentar uma reclamação formal junto da autoridade de controlo competente em Portugal (CNPD – Comissão Nacional de Proteção de Dados).

Para exercer qualquer um dos seus direitos, basta enviar um pedido por e-mail para info@futgest.com.